Mediasoft™ Entertainment Sdn. Bhd. Privacy Notice

Last updated on 7th April 2015

Mediasoft™ Entertainment and its corporate subsidiaries and affiliates respect your concerns about privacy. We want our users to understand the types of information we collect, how we use that information, how we secure it, and whether we share it. Please contact us if you have any questions about our privacy practices. When you use our websites, you agree to our collection, use, disclosure, and transfer of information as described in this Notice, so please review it carefully and ask us questions if you have any.

Our Collection and Use of Information

We generally collect or receive information in three ways: (1) you voluntarily provide information to us, such as by registering your information in the inquiry form, (2) we collect information automatically, such as through the use of cookies, and (3) other parties, such as social networks, may provide information to us. Each of these methods is described in more detail below.

(1) Information You Voluntarily Choose to Provide

You may choose to provide your personal information to us when you use our website’s enquiry form.

The personal information we collect from you will vary depending on the services you are using, the sites you are visiting, and how you access those services and websites. The information you provide to us may include your name, contact number and your email address. In all of these situations, we will ask you to provide the information to us, but you may choose not to do so. We try to ask for only the information we genuinely need to provide you with the services, features, or communications you are requesting. In some cases, if you decide not to provide the information we have requested we may not be able to fulfill your request.

You may also choose to apply for a job through some of our websites. In cases where this feature is available, the information you submit, such as your resume will be controlled and distributed for internal use only. Mediasoft™ Entertainment will not share your particulars with any outside bodies.

(2) Information Collected Automatically When You Use Our Sites, Games, and Applications

We collect some information automatically when you visit our site, usually this information does not identify you specifically as an individual. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information. We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals.

The type of information that we automatically collect may vary, but generally includes:

Please note that if certain features on our site are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of our site or others’ sites over time. These features are subject to those third parties’ privacy notices and policies.

We use information we automatically collect to understand our users as a group, sometimes based on group traits, such as demographics, in order to determine their preferences. As a result, we can develop and deliver new or modified offerings, improved with our users’ preferences in mind. As described below, we may also use such information to provide a more personalized user experience and to facilitate advertising. Some web browsers have incorporated “do not track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked.

The following are some of the types of automated data collection that may occur when you use our sites.

Web Browsers

When you visit one of our websites, your browser automatically sends us your IP address so that the web pages you request can be sent to your computer or device. We use your IP address to determine additional information, such as whether the computer or device has ever been used to visit our site before, which site features were used, and how much time was spent on a page.


We may automatically collect information through “cookies,” which are text files placed on your device’s hard drive when you visit websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, for authentication purposes and to measure session activity on the site and determine which areas and features of the site are the most popular. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of our site features.

Your Choices

In certain cases, you may have choices about how we use and disclose your information. For example, we have to ask you before we can use your personal information for any purpose incompatible with the purposes identified in this Notice. If we provide you with any marketing messages, we will give you an opportunity to opt out of receiving further messages.

You can choose not to give us the information we request, as described in the “Information You Voluntarily Choose to Provide” section of this Notice. In some cases, if you decide not to provide the information we request, we will not be able to provide you with the service, feature, or information you requested.

How We Protect Personal Information

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing.

Links to Other Sites, Games, or Applications

We may provide links to other sites, games, or applications for your convenience and information. These sites may be operated by organizations not affiliated with Mediasoft™, so we cannot control and are not responsible for their content, operation, or privacy practices. Those organizations may have their own privacy policies, which we strongly suggest you review if you use other sites, games, and applications. This Notice does not apply to sites, games, or applications not owned or controlled by Mediasoft™, even if we link to them or they link to us.

Children’s Privacy

Updates to Our Privacy Notice

This Notice may be updated periodically to reflect changes in our personal information practices or relevant laws. We will indicate at the top of this Notice when this Notice was last updated. Please review this Notice every time you access or use our websites, games, or applications to make sure that you have reviewed the most recent version.

How to Contact Us

If you have any questions or comments about this Notice or if you would like us to update, amend, or request deletion of the information we have about you or your preferences, please contact